Responsible Gaming
Gaming Should Be Entertainment
At Rocket Play, we believe online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's important to approach gaming responsibly and within your means.
Set a budget you can afford to lose, treat any winnings as a bonus, and never gamble with money needed for essentials like rent, bills, or food.
Age Verification
Rocket Play is strictly for players aged 18 years or older (or the legal gambling age in your jurisdiction). We are committed to preventing underage gambling and verify the age of all players during registration.
If you are under the legal gambling age in Australia, you are not permitted to use our services. Parents and guardians should monitor online activity and use parental controls to prevent underage access to gaming sites.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to win back money you've lost
- Gambling with increasing amounts of money to get the same excitement
- Hiding your gambling activities or lying about how much you gamble
- Neglecting family, work, or other responsibilities due to gambling
- Experiencing mood swings or irritability when unable to gamble
- Using gambling to escape problems or cope with stress and anxiety
- Borrowing money or going into debt to fund gambling
- Feeling unable to stop or control your gambling despite wanting to
- Jeopardising relationships, employment, or education because of gambling
If any of these sound familiar, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
Rocket Play provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Time-Out: Take a break from gaming by temporarily suspending your account for a period you choose
- Self-Exclusion: Permanently close your account if you need to stop gambling completely
These tools are available in your account settings. We encourage all players to use them proactively.
Support & Help Resources
If you or someone you know is struggling with problem gambling, help is available. Contact these organisations for confidential support:
Australia
- Gambling Help Online – Free counselling and support for all Australians
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call from anywhere in Australia)
United Kingdom
- GamCare – Free, confidential support and counselling
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gaming
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Evidence-based resources and support
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Telephone Counselling: 0800 1 372 374 (free)
If You Need Help
If you are experiencing problems with gambling, please seek help immediately. There is no shame in reaching out—problem gambling is a recognised health issue, and support is available.
Contact one of the organisations listed above or speak to your GP (General Practitioner) in Australia for a referral to specialist services. Many services are free and confidential.
By playing at Rocket Play, you agree to our commitment to responsible gaming. We reserve the right to implement account restrictions or closures if we identify signs of problem gambling.